To limit smartphone battery.
From November 5, 2016, Samsung Electronics Australia will deploy a software update to replacement Galaxy Note7 devices that were issued in Australia. The software update is part of Samsung’s ongoing safety measures to recover all affected Galaxy Note7 devices.
The software update will automatically download and install to all replacement Galaxy Note7 devices to limit the smartphone battery to a maximum charge of 60%.
A software update to reduce the maximum battery charge was first released on September 21 to original Galaxy Note7 devices, purchased in Australia before September 5. This further update will install software to replacement devices supplied to customers after that date.
“Customer safety is our number one priority and we are asking customers who still have a Galaxy Note7 to immediately complete a data back-up and factory reset before powering-down the device and returning it to their place of purchase” Samsung Electronics Australia vice president for IT and mobile, Richard Fink said.
“We continue to work with our retail and operator partners to assist customers to replace their Galaxy Note7 devices or seek a full refund.”
For further information, Galaxy Note7 smartphone owners can visit the place of purchase of their device or call Samsung Customer Service on 1300 362 603 or visit http://www.samsung.com/au/galaxynote7-notice/.