Australia’s leading online retailer, Catch.com.au has opened its 36,000 square metre fulfilment centre in Sydney’s Moorebank, in line with increasing customer demand.
The centre marks Catch.com.au’s first fulfilment centre in Sydney and the third fulfilment centre in Australia to improve the delivery experience for customers on the eastern seaboard. Customers in NSW and QLD can expect to receive items within 48 hours when shipped from the new Sydney site.
Catch.com.au managing director Pete Sauerborn says the business has prioritised customer satisfaction and delivery times of its customers.
“As an Australian owned and founded business, servicing Australians in a meaningful and convenient way is at the core of what we do. The pandemic showed consumers how beneficial online shopping can be, and with increasing demand we knew we needed to increase our fulfilment capacity,” he said.
“Our Sydney fulfilment centre offers more products, an expanded team, increased robotics, advanced warehouse technology, and an increased ability to service Australians more efficiently. We can do this with highly sophisticated technology, making this new centre our most technologically advanced to date.”
Efficiency is at the heart of Catch’s Sydney fulfilment centre with over 360 Autonomous Mobile Robots (AMRs) deployed to bring racks of product to team members to increase efficiency. At optimal capacity, Catch.com.au’s robots can pick over 105,000 units per day via 5,800 mobile racks.