Appliances Online is now offering a same day delivery service on its entire range, including big and bulky items such as whitegoods, mattresses and furniture. The service is available to customers in selected metropolitan areas of Sydney, Melbourne and Brisbane, with delivery areas being expanded within the next 12 months.
Winning Group CEO and Appliances Online founder, John Winning said, “When I started Appliances Online 17 years ago, I set out to provide customers with the most efficient and convenient shopping experience through our unmatched legendary service.
“Even though we have served over two million Australians, we continue to listen to our customers’ needs and innovate the shopping experience. Our same day delivery service ensures that we can provide customers with our legendary service within hours and when it’s needed the most, so that when a fridge breaks down, hundreds of dollars of food doesn’t go to waste. We look forward to expanding this service to more delivery areas within Australia over the next 12 months.”
Appliances Online general manager, James Bartlett added, “We have been offering same day delivery for a few weeks now, with many customers using the service and appreciating the extra convenience, especially when it comes to needing to replace an item, including larger whitegoods.
“Our same day delivery service is part of our award-winning legendary service, which includes free next day delivery, free removal and recycling of old products, 24/7 locally-based customer support and price match guarantee. We strive to provide the best shopping experience in the world from the moment you land on our website to well after you receive your product. We are proud to have one of the highest customer satisfaction scores, a Net Promoter Score, in the world for retail.
“We also offer the industry’s only free removal and recycling program for old appliances, mattresses and packaging and the industry’s first efficient product rows to highlight and educate our customers on the environmental benefits of choosing water and energy efficient appliances.”
Winning Services general manager, Mick Bunt said same day delivery for all items was made possible through Winning Services’ distribution network and fleet of drivers and installers.
“We have been trialing the service for some time now in Sydney’s metropolitan areas and we are delighted to extend this to selected areas in Brisbane and Melbourne. Over the next 12 months, we look forward to expanding the areas for the service and to providing our legendary care to more Australians.”
Appliances Online’s same day delivery is available Monday to Friday to customers who order by midday and are located in selected metropolitan areas of Sydney, Melbourne and Brisbane. Same day delivery service costs $50, including for large whitegoods.