Key Service Limited is a specialist supplier to the New Zealand electrical retail market, delivering sales, marketing, warehousing, and distribution solutions. Founded in Auckland in 1997, Key Service Ltd has distribution agreements with several internationally recognised blue-chip brands such as Braun, Oral-B, Ninja, Shark, Noirot, and Olimpia Splendid, and they have built a network of long-standing relationships with all electrical retailers throughout New Zealand.

The company is now looking to share its knowledge and expertise to help assist Australian based brand owners who are considering entering, or are currently operating in the New Zealand market, by offering an agency model.

“We pride ourselves on our supplier and customer relationships and we have a goal to be the most trusted partner of choice for high demand, innovative, desirable product within our industry,” Key Service Ltd managing director, Steven Meek said.

“We leverage synergies across the complementary brands we represent to allow us to provide best-in-class sales and marketing support. Strategically, ownership of supply chain and logistics operations have been retained, giving us the ability to provide a premium end to end business solution.”

Key Service Ltd has the flexibility to structure its offering to meet brand specific requirements from a proportional through to full distribution model. They can assist with specialised customer requirements such as pre-price labelling, drop ship capabilities, varying return policies, and more. The company has vast experience with local consumer and commercial regulations, which have unique demands compared to other international markets.

Established 25 years ago to service the electrical retail channel for the Braun/Oral B brands in New Zealand, Key Service Ltd has developed an expert understanding of the unique challenges that exist when servicing New Zealand such as geographical, financial, and human resourcing.

Operating out of a certified MPI transitional facility in the heart of Auckland, they can manage the end-to-end sales process of product from import through to in store merchandising.

With the rapid change in consumer spending habits, and the shifting expectations from the retail sector to service these, a ‘one size fits all’ model is no longer feasible – flexibility is key.

“We have refined our processes and relationships over many years to create a winning distribution model for the New Zealand market and look forward to expanding our offering to retail customers and consumers alike,” Meek said.

If you’re considering expanding your business across the Tasman, or would like to improve your current arrangement, call Key Service Ltd on +64 274 427 286 or email