Bunnings has confirmed changes to its senior retail operations team, removing a layer of regional manager roles to simplify the business structure and leverage investments made in operations, in-store and the wider team.

Under the new reporting structure, a director of store operations will report into Bunnings managing director, Mike Schneider and will be supported by general managers and area managers who will liaise with store managers across the Bunnings network.

“We regularly review team structures and resourcing to ensure we have the right skills and roles to support our team. The changes support our low-cost operator model, ensures a stronger voice for our team, simplifies communication and enhances execution across our network,” Schneider said in a statement shared with Appliance Retailer.

“Post-pandemic, this design will help enable deeper engagement with our store teams and in turn a more consistent customer offer.

“We can confirm this will not affect our team working in stores and will simplify their reporting lines. Overall, our team continues to grow as we actively recruit roles across our store network to ensure we are offering customers the best experience.

“We’re currently working with any affected team members, all of whom have been offered redeployment options.”