For NSW retailers.

Incoming Australian Retailers Association CEO, Paul Zahra said the COVID-19 pandemic has raised a number of significant challenges for retailers. “The ARA has worked hard to guide and support government measures to ensure retailers can look after their staff and manage their rental obligations during this period,” he told Appliance Retailer.

“COVID-19 has also driven innovation as retailers reach their customers in new ways. Going online or amplifying their online offer has provided many stores with an important source of income, placing them in a strong position to bounce back when the crisis has passed.

“While it is little surprise to see consumer confidence fall in unprecedented times, it is important to note that consumers remain optimistic about the long-term health of the economy.”

Zahra also welcomed the NSW government’s $440 million land tax relief package that has delivered major rent relief for retailers suffering from the impact of coronavirus.

He said the package, announced by Treasurer Dominic Perrottet and Finance and Small Business Minister Damien Tudehope, would ease cash flow concerns for businesses with a turnover below $50 million which had endured a reduction in turnover of at least 30% due to the crisis.

“The NSW government has acted decisively to give effect to principles established in the National Cabinet’s retail leasing Mandatory Code of Conduct,” he said.

“This package provides not only significant tax concessions for landlords but also a clear framework for negotiations and access to mediation services. In all, it gives landlords and retailers comfort to begin to negotiate constructively and in good faith on a fair deal for both parties.

“We look forward to similar actions by other state and territory governments to support the many people employed in small retail businesses around the country,” Zahra said.