By Matthew Henry
SYDNEY: LG Electronics Australia has suspended sales of two of its steam washer/dryers after revealing today that the products may have been labeled with a better energy rating than they are entitled to.
The company released a statement saying it is investigating the alleged labeling bungle and has advised retailers to stop selling the models until further notice.
“Due to a possible discrepancy with the energy labelling of two Steam Washer/Dryer models – 10KG/6KG WD-1255RD (White) and WD-1256RD (Black), LG has decided to voluntarily suspend sales of these models in the Australian market,” said the statement.
“LG is currently investigating the possibility that the products may use more energy than their energy label indicates. Until this investigation has been completed these models will not be available in the Australian market.
“LG has notified trade partners of this possible discrepancy and is currently working with them to define an appropriate course of action with minimum inconvenience.
“LG is focused on energy conservation and has taken this voluntary decision to ensure all of its products in the Australian market are high quality, efficient and compliant.”