After most successful year on record.
The CEO Magazine has announced the winners of its annual Executive of the Year Awards at the ICC Sydney, with Winning Group CEO, John Winning awarded Retail Executive of the Year and runner-up for CEO of the Year.
The industry gathers at the Awards to honour and celebrate Australia’s leading executives and CEOs across 23 categories.
Commenting on his recognition, Winning told Appliance Retailer: “I am very honoured to be awarded CEO Magazine’s Retail Executive of the Year and to be a runner-up for CEO of the Year, as it reflects the solid growth and exceptional customer experiences that the Winning Group businesses are offering Australians nationwide.
“In a highly competitive and consolidated industry, we have had our most successful year on record in our 112 year history. Within the last 12 months, every business within the Group has experienced strong growth and expansion.
“Appliances Online has achieved more million dollar days than ever before, we have expanded the Winning Appliances network to include three new showrooms and an entry into Victoria, we have rebranded our logistics business Winning Services and have moved into new warehouse spaces across the country to increase capacity.
“What I am most proud of is that unlike our competitors and other service industries, we put our customer first in every single decision. Consequently, we have the industry’s leading NPS of over 80, when the average in retail is 12. We can’t provide exceptional customer experiences without an exceptional team. I am privileged to work alongside people that care about each other and our customers. Without them, these kinds of accolades wouldn’t be possible.”