Winning Group has confirmed two senior executive appointments with Ryan Fritsch joining the business as chief operating officer and John Hanna taking the role of chief technology officer.
Originally from the US, Fritsch (above) has recently relocated to Australia from London where he worked for Budweiser Brewing Group as UK sales director. In his new role with Winning Group, he will lead pure play digital businesses Appliance Online, Home Clearance and Heelix, as well as direct group functions across the business.
Hanna (below) brings over two decades of experience in digital transformation with some of Australia’s top organisations. He was most recently chief information officer and director of operations for Bauer Media Group but has also held chief information officer positions with NRMA Group and Fonterra.
Winning Group CEO, John Winning said he was delighted to welcome Ryan and John at a time when the group has achieved significant growth over the last 12 months.
“Ryan and John’s extensive experience with leading businesses will help the Winning Group to continue to achieve its mission to provide the best shopping experience in the world,” he said.
“Despite the challenging market over the past 12 months, I am incredibly proud of our team as we have continued to go above and beyond for our customers. As a group we have experienced high double digit sales growth year-on-year and together with Ryan and John’s appointments we are confident that we will continue to provide exceptional customer experiences both online and in-store.”
Commenting on his appointment, Fritsch said: “I am incredibly proud to be working with the Winning Group, a business that continues to push the boundaries of exceptional customer experiences, something which John Winning Jr and his family have led for generations.
“The group has achieved solid growth over the past 12 months and world leading NPS scores. I am both excited and confident that the Group will continue to innovate, setting a customer experience standard and creating new opportunities to say yes in a no world.”
Commenting on his appointment, Hanna said: “It’s truly a privilege to be part of the Winning Group, an innovative business, which has customer happiness at its core. I look forward to taking a strategic approach to the group’s technology ecosystem, enabling sustainable business transformation, whilst helping to achieve our company mission.”