Samsung Electronics Australia has won the ‘Most Satisfied Customers’ award for smartwatches and fitness trackers by Australia’s most trusted consumer comparison website, Canstar Blue, for the Samsung Galaxy Watch range.
The award follows two recent Canstar Blue wins for ‘Most Satisfied Customers’ for smartphones and ‘Most Satisfied Customers’ for tablets.
Canstar Blue surveyed Australians who had purchased a smartwatch or fitness tracker in the last three years to find out which brands provided the best experience. Samsung received top marks and was the only brand surveyed to achieve a perfect rating of five out of five stars, across all categories including design, battery and charging performance, value for money, durability, and user friendliness.
Samsung Electronics Australia head of wearables and accessories, Kylie Mason said, “We are thrilled to receive this recognition from Canstar Blue and our customers. We understand that consumers expect a lot of their smartwatches and we’re always innovating to meet and exceed these expectations.
“Whether it’s the introduction of new ways to understand your health, improve your sleep and wellness, or much-loved design features like our rotating bezel, our focus is always on enhancing user experience.”
Commenting on the win, Canstar Blue utilities editor, Tara Donnelly said, “Canstar Blue’s customer satisfaction research in the smartwatches and fitness trackers category found that buyers consider Samsung’s signature Galaxy Watch range to be a great mix of style and functionality.
“The Galaxy Watch series offers advanced health tracking that rivals more fitness-focused brands, along with convenient communications and safety features. The range is also competitively priced when compared to other high-end wearables, so it’s no surprise that Australians rate Samsung number one for smartwatch value.”