Consumers still urged to check their model.

Samsung has resolved – reworked, exchanged or refunded – 84.68% of its washing machines subject to the recall initiated in April 2013, at 17 March, 2017.

Samsung has provided this information to NSW Fair Trading as part of its ongoing compliance with the notice issued under section 22 of the Electricity (Consumer Safety) Act 2004 (NSW).

Samsung continues to encourage customers to check the model details of their top loader Samsung washing machine, to determine if their model is impacted by the product safety recall. The model numbers are as follows:


Samsung urges consumers who may be impacted by the recall to visit its dedicated website or call its dedicated customer service line Toll-Free product safety hotline on 1800 239 655.