Revises work practices as a result.

The operator of mobile phone accessories chain, Happytel has agreed to revamp its workplace practices after the Fair Work Ombudsman found that two overseas workers at outlets in Adelaide were underpaid a total of more than $13,000. The workers were both Korean nationals in Australia on 417 working holiday visas.

The workers were placed at the Happytel outlet at Westfield Tea Tree Plaza, while one also worked at Westfield Marion. They were underpaid a total of $13,349 between 2013 and 2015 as a result of underpayment of their penalty rates for evening, weekend and public holiday work, as well as casual loading and leave entitlements.

Happytel Retail Group Pty Ltd co-operated with the investigation and the workers were promptly back-paid. The network has also agreed to donate a total of $7,500 to the Asian Women at Work community group. They will also display workplace and public notices detailing their contraventions and maintain a telephone hotline and designated email address for staff complaints and inquiries.

Happytel will also register with the Fair Work Ombudsman My Account service for employers and commission training on workplace relation laws for managerial staff.