LG is recalling two 86-inch smart TVs and stands with model numbers 86UQ9000PSD (pictured below) and 86NANO75SQA (pictured above).
The TV stand may crack and tip over if not properly installed using all six screws provided or if the screws are not properly tightened in accordance with installation instructions. If the TV stand cracks or becomes unstable, it poses a tip over hazard that can cause serious injury or death.
Consumers using the TV’s supporting stand legs should immediately contact LG Electronics Australia on 1800 643 156 for assistance with self-inspecting the TV stand and diagnosing any installation issues.
LG Electronics Australia will provide a replacement TV stand to consumers at no cost if an installation issue is identified. Wall mounted TVs are not included in the recall and can continue to be used by consumers.
In a statement shared with Appliance Retailer, LG Electronics Australia said: “LG is undertaking a product recall of the LG 86-inch NANO76 and UQ9000 televisions available in Australia. While the product is not defective, the voluntary recall relates to a potential issue with the stand when not installed properly.
“These are the only models impacted in Australia and there is no issue if the stand is properly installed. Consumer safety is of paramount importance to LG, and despite there being no issue with the product itself, LG is taking proactive steps to address the matter.”
The TVs were sold through Harvey Norman, The Good Guys, JB Hi-Fi, Bing Lee, Betta stores, Narta stores and the LG online brand store between 21 April 2022 and 19 December 2022.