Kenwood has launched voluntary corrective action in relation to its Julienne disc for its FPM800 and FPM810 food processers, as parts of the disc could detach during use creating a potential ingestion risk.
The food processors were manufactured between January 2019 and December 2021. Other discs or food processors in the Kenwood range are not affected.
A customer can verify if their disc is affected by looking at the date code on the packaging or rating information of the FPM800 or FPM810 food processor. If the date code is 19xxx, 20xxx or 21xxx, and a K1 marking is not present on the disc, the voluntary corrective action applies.
“For Kenwood, the quality and safety of its products are of utmost importance. In light of this commitment, Kenwood launched a voluntary corrective action regarding the Julienne disc for its food processors models FPM800 and FPM810,” the company said in a statement shared with Appliance Retailer.
“We ask affected customers to stop using the Julienne disc. Customers may continue using other discs as well as their food processors. Kenwood has set up a website where affected customers can register for a free replacement disc. This registration as well as additional information is available here on the Kenwood website.
“We would like to apologise to affected customers for any inconvenience caused and we would like to thank our customers for their cooperation,” the statement continued.
The countries involved in the action include Australia, Great Britain, France, Netherlands, Ireland, New Zealand, Germany, Finland, Denmark, Singapore, Czech Republic, Norway, Poland, Italy, Belgium, Romania, Slovenia, Brunei, Austria, Slovakia, Croatia.