‘Most Trusted Brand’ in air conditioning.

Fujitsu General has been voted the 2018 Reader’s Digest Most Trusted Brand in air conditioning. The 2018 survey is the first time the air conditioning category has been included in the awards.

The inclusion of air conditioning in the survey was recognition that reverse cycle air conditioning is an integral part of day to day comfort and lifestyle in Australian homes, Fujitsu General, sales and marketing general manager, Dave Smith said.

“We understand that our customers are investing in our brand and trusting that we will provide their family with a comfortable living environment. Therefore, it’s not just the products that need to be of a high standard. We’re committed as Australia’s ‘Favourite Air’ to having an unprecedented focus on customer service and satisfaction throughout the entire customer journey.

“Fujitsu’s extensive network, along with our strong Japanese heritage of innovative research, manufacturing and product development, allows the brand to continuously deliver product excellence, exceptional customer service and reliable home comfort all year round,” Smith said.

The awards, which are in their 19th year, ask Australian consumers their opinion on what products and services are most important.