Boost Mobile is supporting its customers affected by the floods in southern Queensland and northern New South Wales and those concerned for the welfare of family and friends in Ukraine.

For Boost Mobile customers impacted by the floods, Boost’s Disaster Assistance Package enables them to register and receive free calls and texts, as well as 25GB of data. Customers will receive a text from Boost Mobile on how to apply for the assistance package, and consumers can also reach out to Boost Mobile to apply. Such benefits are all for use within Australia within 28 days.

Boost customers do not need to have an active recharge to be eligible and all applications will be vetted and applied to customer accounts within 24 hours.

In addition to this package, Boost Mobile is providing free calls and texts to Ukraine and neighbouring countries including Poland, Hungary, Moldova, Slovakia and Romania. An active recharge is needed to be able to access the offer, which will be available until the end of March.

“These are unprecedented times, and Boost Mobile is doing whatever it can to support our customers and communities through access to free calls and texts,” Boost Mobile general manager, Jason Haynes said.

“Whether it be because of the flooding in Australia or the war in Ukraine, we want to play our part and be there for our customers. We hope we can play a small part in enabling people to stay connected as they deal with these devastating situations.”