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The Personal Supply Chain: What customers want in an Omnichannel World and how to deliver it

The ability to return goods to a physical location, knowledge of stock levels, the ability to go online and customise a product to their personal requirements nad guaranteed same day delivery, or delivery services that include set-up: these just just some of the expectations consumers have of retailers.

Tue 18 Nov 2014 | 9:28 am
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