Dependable Laundry Solutions has become the sole importer, wholesaler, and distributor of Maytag Commercial laundry equipment in Australia.
Established in 1968, Dependable Laundry Solutions is an Australian-owned family business, which has grown into a widely respected commercial laundry equipment supply partner with warehouses in Brisbane, Darwin, Melbourne, Perth and Sydney.
New Maytag machines are in stock across all Australian states backed by service and support technicians around the country and 97% of spare parts in stock ready for same day dispatch, in addition to a remote area service network and free phone support.
Maytag Commercial previously worked with multiple distribution partners in Australia and having a sole distribution partner is a first for the brand in Australia. Dependable Laundry Solutions was the first Maytag distributor outside of the US to be awarded Maytag Commercial Red-Carpet Service Award in recognition of its high-level customer care.
Dependable Laundry Solutions general manager, Chad Pilbeam said a close working relationship with their distributor and re-seller network around the country is a key focus for Dependable Laundry to ensure this premium product is being supplied to market through the best channel partners.
“We ensure we are going above and beyond for all of our Maytag Commercial clients, and partnering with the best resellers and distributors to get these products to market will ensure all Maytag users are getting the best experience from specifying the unit all the way through to aftersales support. Our strength as a business is ensuring we work closely with our re-seller network to provide the best equipment, backed up with the best after sales support so if something goes wrong we get it sorted with as little down time as possible.
“I want to thank Maytag Commercial for always being a part of our Dependable family and helping us provide the best machines, at the best price, with the best warranty to our clients. I also want to extend an open invitation to any electrical and whitegoods resellers out there to get in touch with us if you are looking for a supply partner to help you move more commercial grade products with a trusted supply partner that will gladly welcome you into our Dependable family.”
Regardless of where the Maytag Commercial washing machine or dryer was purchased from, or the warranty terms sold with the unit, Dependable Laundry Solutions will handle support as per the Maytag standard warranty terms, including five years all parts warranty and five/seven year warranty on new front load washing machines, covering all parts for five years and washer/dryer parts for seven years.