Yves Dalcourt is now officially at the helm of the Miele Australia and New Zealand business, having commenced his role as managing director on 20 January, 2020. Formerly president of Miele Canada, he brings more than 10 years of in-depth brand knowledge and will be focused on continuing a customer-first strategy for the brand that will deliver on Miele’s philosophy of ‘Immer Besser – Forever Better’.

Commenting on his appointment, Dalcourt said, “Miele holds a strong place in my heart and I am thrilled to be taking this next step with the company as Miele ANZ’s managing director. I believe that people and brand are the two most important components of a business and look forward to harnessing the solid foundation built by the Miele ANZ team to continue to bring this to life for our customers.

“With the beginning of the new decade, I believe it is important to look ahead both personally and professionally. I love to push the limits and encourage others to expand their potential, but I also understand the importance of having a laugh and a bit of fun along the way, which is the approach I will be bringing to the Miele ANZ office every day.”

Having first joined the company in 2007 as head of sales, Dalcourt played an instrumental role in transforming the entire Canadian business, moving it from a wholesale retail model to Miele Chartered Agent in less than one year. Following this, Dalcourt led LG’s Canadian division from 2013 to 2014 and was managing director of American Standard from 2014 to 2016, before returning and beginning his second journey with Miele Canada as managing director in June 2016.

Dalcourt will continue to uphold and advance the Miele brand through innovative strategies and a focus on ensuring a premium experience across all touch points for the Miele consumer.