The 2022 Australia Post Online Retail Industry Awards were announced at the first ORIAS gala event since 2019 to celebrate the ecommerce retail industry.

The People’s Choice award was decided by online shoppers with more than 160,000 Australians casting their vote across three categories – Large Retailer (annual revenue over $1 million), Small Retailer (annual revenue over $100,000) and Small Retailer (annual revenue under $100,000). won the People’s Choice Award for Large Online Retailer for the sixth time, with 4 Ingredients and Ruby’s Home Store named favourite Small Online Retailers.

Winning Appliances was the winner of the Best Multichannel Retailer award while Appliances Online won Best Pureplay Retailer and also took out awards for Customer Service Excellence and Online Retailer of the Year. director of marketplace, Lazar Monin said it was amazing to connect with so many of their peers at the biggest event of the year and the award was fantastic recognition by their customers.

“A massive, thank you to our customers, who keep coming back and casting their votes. It means so much to us,” Monin said.

Australia Post executive general manager, customer and commercial, Gary Starr congratulated the winners and said it was exciting to see more than 2,500 online retailers in the running for this year’s ORIAS People’s Choice Awards.

“We take great pride in connecting Australians with their favourite online retailers and with so many businesses entering this year, it was difficult to pick which way consumers would vote,” Starr said.

“It’s wonderful to acknowledge our winning retailers with this award and to celebrate their fantastic work, as recognised by their customers.”

Image credit: Good Thanks Media.