Homedics has been voted the number one brand for customer satisfaction in the massage guns category in the 2024 Canstar Blue awards.
Australian consumers, who purchased and used a massage gun in the last three years, were asked to rank their satisfaction across durability, features and functionality, ease of use, design, performance, value for money, and overall satisfaction.
Homedics received five stars in overall satisfaction, durability and value for money, with four stars in the other categories, ranking ahead of Therabody, Kogan and Kmart.
Homedics customers say they enjoy using their massage gun to relax and ease muscle tension (23.5%), like it for its value for money (31.8%), ease of use (21.2%), long battery life (17.6%) and its power and effectivness (5.9%).
Canstar Blue research shows almost half (48%) of respondents purchased their massage gun on sale, with price being the main factor in the purchase decision for 39%, followed by ease of use (22%). While one-quarter (26%) said they purchased the cheapest massage gun available, 16% of respondents said they wish they purchased a better option.