By Patrick Avenell

Appliances Online has continued its run of good form, picking up the award for Best Overall Company (fewer than 100 employees) at the Business Excellence Awards, held on the Gold Coast last weekend.

Originally launched in 2005, Appliances Online is owned by the same family that own Winning Appliances and Big Brown Box. CEO John Winning said the whole team, currently based at Edgecliff in Sydney, New South Wales, would be excited by this achievement.

“The team at Appliances Online are understandably thrilled to be recognised as Best Overall Company,” Winning said.

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“Thinking back to 2005 when I first started the business, it's incredible to see how far we have come and are still continuing to grow.

“This award is just one more testament to all those years of hard work and going above and beyond our means to service every customer.

“We wouldn't be here if it wasn't for our customers, and this is why customer service remains the most important part of our business. 

“We spend the majority of our time listening to what our customers need and the rest of the time giving it to them.  This award demonstrates our commitment to replicating the same level of, if not better, customer service you would experience in a store, in an online environment.”