Dependable Laundry Solutions has welcomed Jackie McFeely in the newly created role of national service leader – head of dependability.

Bringing many years of experience in the appliance and whitegoods service industry, McFeely was most recently consumer electronics national field service manager at Samsung Electronics.

She joins Dependable with a customer first attitude, a dedication to the Maytag Commercial brand and toolkit of tricks and tips to ensure Dependable has the service support to keep equipment running smoothly.

Commenting on her new role, McFeely said, “With Maytag Commercial having such a strong brand name and legacy over so many decades, I can’t wait to lead the amazing service team already in place.

“With the support of the American manufacturing plants and the industry leading warranties on these products, I know that not only will we have the best product in the commercial laundry market in Australia – but it will be backed and supported by the best service team in the industry.”

Dependable Laundry Solutions general manager, Chad Pilbeam said, “Jackie has already shown her dedication and care to our customers and end users of the product, with a customer first mentality that is foundational to everything we do at Dependable. I’m so excited for Jackie to be a part of the team and growth of Dependable, to help us reach the next stage of our growth.” 

As Australia’s sole importer and distributor of the Maytag Commercial laundry equipment range, Dependable Laundry Solutions has been operating since 1968 with distribution centres in all states of Australia with new coin, card and commercial washers and dryers in stock.