The Winning Group has expanded its retail presence in New Zealand with the launch of Appliances Online.
The launch follows the Group’s NZ business entities experiencing significant growth, with retailer Andoo achieving a 51% increase and its logistics arm, Winning Services, experiencing a 58% growth in CY23-24.
Additionally, Appliances Online Australia achieved 11% sales growth in November and December, driven by record-breaking Black Friday, Cyber Monday, and Boxing Day sales.
Appliances Online will provide Kiwis with the opportunity to shop online for appliances from brands including Fisher & Paykel, Miele, Bosch, Haier, Panasonic and Beko, and to receive free next-day delivery, free removal and recycling of old products, 24/7 customer support and price match guarantee.
Appliances Online will commence servicing Kiwis in Auckland, Hamilton, Whangārei, Tauranga, Taupo and Rotorua through its Auckland distribution centre, and will continue to expand its delivery network throughout New Zealand.
CEO of Winning Group and Appliances Online founder John Winning, said, “We are delighted to launch Appliances Online in New Zealand, offering Kiwis a convenient, streamlined, and efficient shopping experience, something we have been proudly doing for more than 2.7 million Australians for the past two decades.
“We have been operating in New Zealand for over three years, and the solid performance of Andoo and Winning Services, has provided us with confidence to continue to invest and expand our offering in New Zealand.
“We have been at the forefront of online shopping in Australia, setting the standard for exceptional customer service, backed by our industry-leading Net Promoter Score of over 80. I am confident that, with our award-winning Legendary Service, we will continue to innovate the shopping experience, and establish a new benchmark for online shopping in New Zealand – we are here to keep Kiwi’s homes going when they need it the most.”
Winning Group General Manager – NZ, Troy Tindill said, “I am so excited that Kiwis no longer have to miss out on the hassle-free shopping experience which Appliances Online has been delivering to our Aussie friends for 20 years. Having lived in Australia and experienced Appliance Online I know we will redefine the way Kiwis shop for home appliances, offering fast and free delivery of the world’s best and respected appliance brands, price match guarantee with exceptional customer service including free removal and recycling of old appliances, and 24/7 customer support. From launch, Appliances Online will deliver to 50% of the Kiwi population and we will continue to expand our delivery network, including into the South Island.”
Winning Group launched in New Zealand in July 2021, with the opening of Winning Services Auckland Distribution Centre at Waitemata Ports. In April 2022, it launched Andoo, an online furniture, bedding and appliance retailer.