Amazon parcel pick up points will be available in 21 Myer stores from Wednesday 9 September, providing Amazon customers with an alternative parcel delivery option and access to Myer’s range of products and customer service in-store.
Upon checkout on Amazon Australia’s site customers select the most convenient Myer store location and when their parcel is ready for pick up, they receive an email notification with a unique code to present upon collection at the chosen Myer store. Customers will have seven days to collect their parcel.
Delivery to an Amazon Hub at Myer works with free expedited delivery and standard delivery and is available to Amazon Prime customers at no extra cost.
There are plans for additional Myer stores, including regional locations, to introduce Amazon Hub pre-Christmas.
Myer chief customer office, Geoff Ikin said the partnership is about combining services to create greater convenience for customers.
“It is solution led thinking for time poor customers, who can access Myer’s great range of services and brands that we believe Amazon customers will take advantage of when collecting their parcel.
“Additionally, given the current restrictions, and with many customers rightly concerned about multiple trips to fulfil their shopping needs, Myer is uniquely placed to offer easy access and parking, and a safe environment where customers can shop our range of products and services, as well as collect their Amazon purchases.
“Our Click & Collect counters are a one-stop-shop for many services in addition to collection or drop off, customers are able to buy gift cards, create a registry, return items, speak with a dedicated team member or pick up their purchase.”
Amazon Australia director of operations, Craig Fuller said the company is committed to making ecommerce rooted in low prices, vast selection and convenience.
“We are excited to partner with one of Australia’s most well-known and trusted retailers, Myer, to provide customers around Australia with new and alternative delivery locations for their orders. Not only does it provide our customers with more control, but it enables them to enjoy a quick and simple pickup experience at Myer’s network of conveniently located stores.”