Mitsubishi Heavy Industries crowned Best Brand for Air Conditioners

Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) has once again been recognised as the Best Brand of Air Conditioners by leading consumer advocacy group, CHOICE®.

The award is based on test reviews of over 140 split system air conditioners and the results of the annual reliability and satisfaction survey completed by 7,738 CHOICE® members. Factors include performance over the last 12 months, customer satisfaction and reliability information submitted by members on their experience with the brand. This is then combined with the bi-annual review of split systems conducted independently by CHOICE® and all contribute to a company receiving the ‘Best Brand’ recognition.

Mitsubishi Heavy Industries outperformed all competitors with an overall ‘Best Brand’ score of 79%.

MHIAA managing director, Mr. Yuji Ito notes that receiving this recognition for the second time exemplifies the company’s commitment to bringing high quality and reliable products to the Australian market.

“Receiving this honour for the second year in a row highlights the quality product we are bringing to the Australian market,” he said.

“In 2019, we once again received a customer satisfaction rating of 91% and a high reliability rating of 88% to be awarded the Best Brand of Air Conditioners for 2019. At MHIAA we are committed to high performance, quality and exceeding customers expectations and to be recognised by CHOICE® for the second year running highlights our ongoing commitment to these efforts.

“As a company, Mitsubishi Heavy Industries takes pride in developing and designing products that are engineered in line with local and international standards. We believe in keeping consumers at the forefront of our heating and cooling solutions and going above their expectations to help them find the perfect AC solution for their needs.”

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