Thanks to latest partnership.
Australia Post is growing its Collect & Return locations with its new partnership with fulfilment technology provider, Doddle. Collect & Return enables consumers to collect and return online orders at over 4,300 post offices, 15,500 street post boxes and 24/7 parcel lockers at more than 350 locations, in addition to supermarkets, pharmacies and department stores.
During online checkout, customers can select a convenient location to collect their order and will be notified when their parcel has been delivered.
Australia Post CEO, Christine Holgate and Doddle owner and chairman, Sir Lloyd Dorfman
Australia Post general manager – parcel and express services, Ben Franzi said, “We are determined to provide services that make online shopping more seamless and easier to access. We are excited to be working with Doddle and retail partners to give customers the flexibility they have been after with the ability to collect and return parcels when and where it suits them.”
Doddle Asia Pacific CEO, Justin Dery added, “Combining Australia Post’s delivery network with Doddle’s parcel collect and return technology creates a major change in the Australian ecommerce delivery landscape.
“Pick up services are the fastest growing delivery option and with 35% of Australian consumers picking up an online order last year, the market potential is huge. We look forward to working with Australia Post to provide greater convenience to consumers and support online retailers with delivery solutions that drive customer loyalty.”