To drive the organisation’s innovation and sustainability efforts.
Nespresso has appointed Jean-Marc Dragoli as general manager Oceania after successfully leading the company’s Brazilian operations. He replaces Loïc Réthoré who left the business in August and has since taken on the role of regional president for Dyson North Asia.
Based in the Sydney office, Dragoli will look to build on his achievements in Brazil where he delivered double digit top-line growth each year. He will focus on continuing to enhance the customer experience and driving the organisation’s innovation and sustainability efforts at a local level.
Nespresso Oceania has enjoyed a period of sustained growth in recent years through providing access to the latest in coffee extraction technology with the Vertuo coffee system, the launch of subscription services and the opening of reimagined boutique formats across the region.
This has been complemented by strong growth with the Nespresso Professional offering for workplaces, hotels and fine dining venues.
Nespresso Head of APAC, Middle East and Africa, Roland Tschanz said, “We are delighted to have Jean-Marc join us at a hugely exciting time for the business, as we continue to lead the way in sustainable, high quality coffee in the region.
“With an excellent management team in place, we know he will build on this success in the coming months and years.”
Commenting on his appointment, Dragoli said, “I know Australians and New Zealanders are true coffee connoisseurs and I am looking forward to working with colleagues across Oceania to offer the highest quality sustainable coffee and service to people at home, in the workplace, at hotels and fine dining establishments.”