Samsung delays release of Galaxy Fold

To run internal tests.

Samsung Electronics has confirmed that it will postpone the launch of its first foldable smartphone – the Galaxy Fold, after review units were reported to have screen and hinge failures.

Samsung announced the Galaxy Fold at its Unpacked Event in February, alongside four Galaxy S10 smartphones, Galaxy Buds, Galaxy Watch Active and Galaxy Fit wearables.

A local launch event for the Galaxy Fold was scheduled for early May and has now been postponed until further notice.

In a global statement, Samsung Electronics said, “We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.

“While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.

“To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks.

“Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.

“We will take measures to strengthen the display protection. We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold.

“We value the trust our customers place in us and they are always our top priority. Samsung is committed to working closely with customers and partners to move the industry forward. We want to thank them for their patience and understanding.”

Tags:

Leave a Reply

Your email address will not be published. Required fields are marked *

*