Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) has been selected by CHOICE as the Best Brand of Air Conditioners for 2018.
This stamp of approval by the consumer group is based on test reviews of 140 split-system air conditioners and 7738 respondents in the annual reliability and satisfaction survey completed by CHOICE annually. Findings are weighted on brand reliability, overall average test score, recommendation ratios and overall customer satisfaction.
CHOICE reviews air conditioners twice a year, in May and October, to ensure the most accurate results for both the winter and summer seasons. Data is then cross-checked against the government registration database for complete accuracy.
MHIAA national sales and planning manager, Adrian Brown said that receiving the Best Brand recognition award cements the company’s commitment to quality, technology and customer service. “Against tough competition, we scored a Best Brand score of 79%, a satisfaction rating of 91% and a high reliability rating of 88%. This talks to high performance, quality, exceeding customer expectations and ultimately improving lives”.
In addition to this, MHIAA has licenced three CHOICE recommended products in the small, medium and large capacity categories in October 2018 for its Bronte SRK71ZRA-W, Avanti PLUS SRK25ZSXA-W and SRK50ZSXA-W units.
“At MHIAA we pride ourselves on global research and development. Our products are designed and engineered in-line with local and international standards while keeping the Australian consumer needs top-of-mind,” Brown said.