Electrolux voluntarily recalls pyrolytic oven

Due to unsafe food probe.

Electrolux Home Products (EHP) has recalled its 60cm pyrolytic duo oven (EVEP626SC) sold at major appliance retailers nationally and internationally from 14 June 2016 to 29 June 2018.

An insulation failure could occur on the food probe power board. This would make the food probe electrically live and result in possible electric shock if the probe is touched during use. In the worst case, this could result in electrocution.

Consumers are asked to check the model number on the oven and cease using the food probe immediately. To arrange a service technician to visit and correct the fault, free of charge, owners or users of the oven should call the toll free number 1800 001 218 (Mon-Fri, 8am-7pm EST) or email productrecall@electrolux.com.


In a statement supplied to Appliance Retailer, EHP said:

“EHP has advised the ACCC that it is conducting a recall of the Electrolux oven model EVEP626SC.

Electrolux has detected an issue with insulation components of the Smart Food Probe feature which could render the Smart Food Probe unsafe and result in a potential electric shock when using it.

“There is a remote risk of this occurring and the likelihood of the user experiencing an electric shock is extremely unlikely.

“The removal of the food probe will eliminate the risk entirely. The oven is safe to use without the probe.

“Retailers have already been advised to cease selling the product and Electrolux will be working with our retail partners to contact consumers who have purchased the EVEP626SC.”

EHP confirmed there have been no incidents of electric shock by oven owners.


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