And one newly created role.
Winning Group has confirmed the appointment of Julian Kipping to head of retail, Siegfrid Bacani to head of environment and Clara Hinch to head of partner engagement.
Kipping (pictured below) joins the Winnings business from premium electronics brand, Bang & Olufsen, where he has built his career for more than 20 years. He played a major part in successfully establishing B&O’s Australian brand presence, and lead the operations across Australia and New Zealand as their general manager since 2006.
Bacani (pictured below) was previously working across retail marketing and trade activations at Fisher & Paykel and has many years of experience with other premium brands such as Moët & Chandon, Jack Daniels, and Swatch Group. In his new role, he will ensure that customers receive a consistent exceptional experience across all stores.
Hinch (pictured below) who has been working with Winning Appliances for over three years and prior to that had 14 years experience as Miele state manager and Falcon national brand manager, will relocate to the company’s head office in June to head up partner engagement. In her role, she will focus on providing exceptional event experiences and connecting with like minded businesses and individuals.
Winning Group CEO, John Winning commented, “We are thrilled to have Julian and Siegfrid join the business, and to have Clara relocate to Sydney to take up this new role. As our company mission is to provide the best shopping experience in the world, these appointments ensure that we are connecting with our customers at every touch point.
“These appointments will continue to build on the solid growth that Winning Appliances is achieving, which includes 22% year-on-year sales growth for the month of April. Also our Net Promoter score for April was 76.7, which is something we are very proud of and is well above Australia’s in-store retail industry average of 9. The appliance market in Australia is growing and we believe that offering exceptional shopping experiences from the minute someone steps into a store, right through to delivery, installation and after sales service is key to gaining customer loyalty.”