Product Review names winners of customer satisfaction awards

LG, Breville and Dyson among winners.

The most popular reviewed home appliances and electronics have been revealed in Australia’s biggest consumer opinion awards. Consumer opinion site, www.productreview.com.au has announced products that have won the 2017 awards. LG led the field winning four awards, Bosch, Breville, De’Longhi and Apple each picked up two awards.

The ‘Best French Door Refrigerator’ award went to Mitsubishi for its MR-EX562 and 655 models while Hisense won the ‘Best Side by Side Refrigerator’ with the HR6SBSFF610SW model. Westinghouse was placed on top in the ‘Best Wall Oven’ category for its WVG615S and W models.

ProductReview.com.au spokesperson Chris Perrine said the Mitsubishi fridge size, small footprint, reliability and long warranty were big drawcards for consumers, while the price point of the Hisense fridge places it ahead of the pack. “Westinghouse wall ovens heat up quickly, have an even cooking temperature and large capacity.”

When it came to vacuum cleaners Dyson won in the stick category with the Dyson V8; Bissell won for its Crosswave Professional Multi-Surface 1713F upright; Miele took top spot in barrels with its Complete C3 Powerline and Hoover won the handheld category with the ZB1516.

Other appliance category awards went to the Bosch Logixx WAW28460AU front load washing machine and SMS88T101A freestanding dishwasher; Breville’s Oracle BES980 semi-automatic coffee machine and Fast Slow Pro BPR700 pressure cooker;  Speed Queens AWNA62 top load washing machine; De’Longhi’s  Nespresso U capsule coffee machine and Magnifica S ECAM22110SB fully automatic coffee machine. The multi cooker prize went to Group SEBS for its Tefal Cook4Me; three awards went to LG for the NeoChef MS4296 microwave oven,  GB-450UPL/GB-450UWL bottom mount fridge and GT-442BPL/GT-442BWL top mount fridge; the Nutri Ninja Slim/2 in 1 blender and Panasonic’s  SD-2501 bread maker also took out small appliance awards.

In the electronics category, the LG OLED B6T Series scored for the best 4K Ultra HD TV. The Apple iPhone 7 Plus and iPad Pro held it for the mobile and tablet category; Asus RT-AC68U won for best modem/router and the Bose QuietComfort 35QC35 took out the award for best wireless headphones.

“Word of mouth has always been effective in helping people make informed purchase decision and more Australians are seeking reviews as their research of choice when it comes to buying something new,” Perrine said.

The online platform’s data team analysed more than 110,000 reviews posted in the last 12 months to decide the winners.

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