WA retailer keeps uplifted spirit

Narta member shares optimistic perspective after bushfires.

Retravision Esperance store manager, Ben Fetherston (pictured) has been pleased to see a shift from emotionally driven purchases such as TVs through to staple items such as refrigeration, washing machines, and small appliances, primarily kettles and toasters, as the bushfires came under control.

Ben Fetherston

“While foot traffic has been down, I would be disappointed and surprised if it were otherwise because people’s time, attention and emotional energy has been largely focused on other more important endeavours immediately following the fires,” he explained.

After staff productivity was significantly affected during the fires last week, it is largely back to normal, according to Fetherston.

“There still remains a slight sombre mood among staff and customers alike, as a result of the devastation caused by the fires.

“We are very grateful to the suppliers who have called or visited and offered their support to us and our customers as we endeavour to help those affected rebuild,” he said.

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