Fire risk: Hewlett-Packard recalls more 6 million power cords sold with HP and Compaq models

HP's guide to identifying if a cable is affected by this recall.

HP’s guide to identifying if a cable is affected by this recall.

Hewlett-Packard Australia (HP) has recalled an AC power cord set — the cable that connects a notebook computor to the wall outlet, via a power pack — because its electrical insulation may degrade over time, “with the potential to overheat, posing a fire and burn hazard”.

This recall was enacted in Australia today after a similar recall of over 6 million units was announced in the United States and Canada overnight.

The recalled AC power cord set has the model code ‘LS-15’ moulded on the connector. This set was supplied with both HP and Compaq branded notebooks, mini notebooks (netbooks) and accessories, like docking stations, sold nationally between 1 September 2010 and 30 June 2012.

Consumers who one of these products should immediately check to see if their power cord is carrying the LS-15 model code. If it is, they should immediately unplug the cord and stop using it. The next step is to visit HP’s recall website to order a replacement.

“The AC power cords have the potential to overheat, posing a fire and burn hazard,” HP said in a statement. “Because these power cords pose a fire and burn hazard to customers, it is extremely important that they are validated on the program website. HP strongly encourages all customers to immediately cease use of the affected AC power cords.”

HP has apologised for inconvenience caused by this recall.

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One Response to Fire risk: Hewlett-Packard recalls more 6 million power cords sold with HP and Compaq models

  1. Greg Bailey Tue 2 Sep 2014 at 12:55 pm #

    Sorry, it’s just not good enough!
    Bad enough when major retailers sell cheaply made rubbish from ‘overseas’ where labour is cheap, robbing local jobs, but when the Big Names also start producing rubbish, it’s time for everyone to take stock and just stop doing it!

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