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By Patrick Avenell
Samsung Electronics Australia today announced the recall of six top load washing machines, sold nationally between early 2010 and 28 February 2013.
A defect in manufacturing means moisture can penetrate electrical connectors in these washers, resulting in a fire hazard, according to a Samsung statement.
The six affected models are SW65V9WIP/XSA, SW75V9WIP/XSA, SW70SPWIP/XSA, SW80SPWIP/XSA, WA85GWGIP/XSA andWA85GWWIP/XSA.
Samsung reports that the model numbers for its laundry appliances are printed on the back of the machines.
Affected users are advised to contact Samsung on 1800 239 655 or by email to firstname.lastname@example.org to arrange for a service technician visit to fix the problem. Samsung estimates that remedying the fault will take around 30 minutes.
In the meantime, affected users are advised to not use their washing machine unless they are directly supervising it to watch for smoke or strange odours.
“Over the course of the next few weeks, we are contacting customers, retailers and partners to ensure those who own affected models get their units reworked,” said Samsung vice president, consumer electronics operations, Michael Richardson. “We understand this will be an inconvenience to some of our valued customers, but their continued safety is our primary concern.”