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Posted inRetail News

Betta stays in the lead for customer satisfaction

Betta Electrical has shown its muscle with another win in the Furniture/Electrical Store category in the Roy Morgan Research Customer Satisfaction Awards for the third consecutive month with a 95% satisfaction rating. JB Hi-Fi, which took the lead in January and February, has slipped to second place with a 91% satisfaction rating.

Posted inRetail News

Industry young guns missing in Award Finals

Despite the breadth of young talent in the industry’s retail sector, there are no appliance or consumer electronics brands represented in the top 25 finalists list for the 2015 NRA Young Retailer of the Year Award released by The National Retail Association (NRA) today.